I’ve owned the T-Mobile G1 for 7 months and the N97 for a two weeks. I’m not at all experienced with the Symbian OS so I’ve been quite critical of the N97. Now I think I’m coming to the conclusion of which one will be my main handset for the next few months.
Since I changed my contract to Orange and got a nice new HTC Touch, Vodafone have been pestering my with calls trying to offer me a better deal. They haven’t grasped that my requirements in my contract have completely changed.
For 3 years or more I was on a minimal Vodafone contract (Singlepoint actually, acquired by Vodafone back in 2003). We’re talking £12/month in the basic contract (750 off peak same network minutes and 50 texts) with bills sometimes going up to about £20. Not very much expenditures at all!
My new Orange contract is a completely different saucepan of penguins: £31.50/month for 500 cross network anytime minutes and unlimited texts. Since they bundled in the headphones and £100 cashback, their offer is far better than anything Vodafone offered me. I even went into the store and they admitted that they don’t have the phone I want or anything close to my needs.
But now my old mobile – hurrah! a Nokia 6310i – gets called every day from Vodafone’s Retention team (08080000133) trying to offer me stupid little deals, such as reducing my current contract to £10/month. This is not what I want at all. I’d gladly pay Orange the extra line rental – I’m using it heavily and I’m going to push the limits of their “unlimited” (aka 3000) monthly texts.
To Vodafone: I spoke to 5 people in various teams before deciding to end my contract, you simply can not convince me at this point to continue with you. You don’t give me what I want.
To Orange: Thanks!!
UPDATE: Vodafone also seem to be using this number (08080000133) for other purposes. I registered my interest in pre-ordering an iPhone from Vodafone at the end of 2009 and they’re now chasing those that showed an interest.